Interscience for microbiology
 

Service offers

Do you want to ensure that your equipment gets the best maintenance? Choose from our 3 contracts, set the duration.

We offer preventive (PM) and corrective (CM) maintenance contracts at any time.

6 8[9 7

WARRANTY EXTENSION

SIMPLE
CARE

Extends equipment
lifespan

GLOBAL
CARE

Full service
included
Preventive Maintenance Preventive Maintenance
Wearing parts and labor – N N
Metrological and mechanical verifications – N N
Software and hardware updates – N N
Temporary replacement unit on request – N N
On-site Interscience service engineer visit or service hub maintenance – N N
Carriage and travel costs – N N
Maintenance report – N N
Application Support Application Support
Remote application guidance – N N
Corrective Maintenance Corrective Maintenance
Spare parts and labor N – N
On-site Interscience service engineer visit or service hub maintenance – – N
Temporary replacement unit on request – – N
Carriage and travel costs – – N
Priority assistance – – N

All services are offered for a duration of 1 year, under conditions, availability depending on the area and subject to General Terms and Conditions of Sale. Warranty extension is only available at equipment purchase and limited in time, subject to warranty card registration.

For more information, please contact our sales teams.

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